Shanghai OnStar Telematics sought to identify and implement a service desk solution capable of handling large data volumes.
Shanghai OnStar Telematics sought to identify and implement a service desk solution capable of handling large data volumes.
2 PagesCASE STUDY 1-650-206-8988 | serviceaide.com 2019 © Copyright Serviceaide, Inc. Serviceaide Success Stories — OnStar Workflows from over 20 departments were integrated onto a unified work platform Full and complete reports published in customized templates daily Dramatic decrease in the amount of issues requiring IT support Intelligent Service Management Digital China Corp Shanghai, China ORGANIZATION SERVICE PROVIDER SOFTWARE BENEFITS Overwhelmed by the amount of data that the OnStar system generates in China, Shanghai OnStar Telematics sought to identify and implement a service desk solution capable of handling large data volumes. The company selected Serviceaide’s Intelligent Service Management (ISM) solution and quickly saw significant improvements in performance across the entir
