Case Study

Shanghai OnStar Telematics Co.

Shanghai OnStar Telematics Co.

Pages 2 Pages

Overview OnStar Corp., a subsidiary of General Motors Corp., provides subscription-based communi- cations, in-vehicle security, hands-free calling, navigation and remote diagnostics in key au- tomotive markets worldwide. Shanghai OnStar T elematics Co., Ltd. is a joint venture between GM, SAIC Motor Corp. and Shanghai-GM that provides safety, maintenance and telematics services for vehicles manufactured and sold in China. Record-breaking sales for six consecu- tive years—nearly four million vehicles in 2016 alone—have made China GM’s biggest market. Shanghai OnStar serves approximately one million active users and has offered customer interaction service more than 316 million times across the country. Challenge driver safety and security by supporting vital services includin

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