Utilization of HappyFox was the easy bit. It’s friendly to look at on the screen. And now everyone of my support staff knows what they have to deal with and not worry about anything else. HappyFox is also allowing us to give a fast and effective response time to our customers. This makes a lot of things easier. Sennheiser is an audio company specializing in the design and production of both consumer and hi-fidelity audio products. Sennheiser UK looks aer the domestic marketplace, and is also responsible for sales and business development for much of the Middle East, including United Arab Emirates, Kuwait, Jordan, Bahrain, Saudi Arabia, Y emen, Qatar, Oman and Iraq. Tim Sheratt, T echnical Services Manager of Sennheiser, UK, talks about how HappyFox helped improve staff participat

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