“HappyFox customer service is excellent, their responses are 7mely and helpful" Educa&on and Training High Point Academy CASE STUDY High Point academy is a private, non-profit, independent, co-educa8onal kindergarten through 8th-grade school. Upholding strong commitment to providing academic excellence and to develop and nurture the Whole Child (academic, social, emo8onal and ethical). Robert Quarles, IT Support Manager at High Point Academy, talks about how HappyFox serves as a complete helpdesk for their en:re school. CHALLENGE We used HelpDesk for 7 years, Spiceworks for a year, SchoolDude for a year, and Remedy for 2 years, but none served all of our needs. ADer deciding that none of the prior services we used would meet our expecta:ons, we wanted to try something new and had all

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