The Challenge The recruiting and hiring processes at SeniorCare EMS relied on manual processes, which led to slow hire times, inconsistent candidate experiences and internal inefficiencies. Additionally, SeniorCare EMS operates in a highly competitive labor market, and they often lost out on quality candidates because they were unable to quickly acquire applicants. » Lacking a behavioral assessment in the interviewing process, SeniorCare EMS’ hiring practices focused on speed to fill a shift instead of hiring for quality. This often led to turnover from poor culture fit.

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