Sangoma.com The Customer CORAF/WECARD is an NGO based in Senegal that is partnered with a mixture of economic communities, intergovernmental organizations, and nancial and technical institutions to meet the socioeconomic needs of the African population and to improve the efciency and effectiveness of small-scale agricultural producers, as well as to promote the agribusiness sector. Business Challenges According to Information and Communications Technology (ICT) manager Gorgui Alioune Mbow, CORAF’s old analog telephone system was very costly. In addition, Mbow knew that by today’s standards, the quality of analog communications is very poor. “Maintenance on the old system had become too frequent and too expensive,” says Mbow. “In order to upgrade or extend its capabilities to ma

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