Case Study

Kaiser Permanente Goes Mobile with Health Care - Implements SMS Reminder System and Sees a 30% Cost Savings Per Appointment

Kaiser Permanente Goes Mobile with Health Care - Implements SMS Reminder System and Sees a 30% Cost Savings Per Appointment

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Implements SMS Reminder System and Sees a 30% Cost Savings Per Appointment Kaiser Permanente Goes Mobile with Health Care Case Study Problem Facing heavy communications infrastructure costs in an industry where fiscal budget weight should lean more on the delivery of health care and professional staffing, Kaiser was faced with making a bold move to cut costs on communication infrastructure. They knew they had to target one of the most cost sensitive areas of their business: patient communication. The Health Care giant was challenged with picking a solutions path that would both have the potential for a national rollout and have a considerably short development and implementation cycle. Solution mobileStorm’s mobile marketing platform promised to offer a solution that would ta

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