SaskTel Modernizes Systems, Improves CRM Architecture, and Enhances Customer Experience
SaskTel Modernizes Systems, Improves CRM Architecture, and Enhances Customer Experience
2 Pagesin collaboration with Capgemini partners with a Canadian telecom operator to deploy Oracle Siebel CRM, simplifying order management and enhancing the agent-customer interaction SaskTel Modernizes Systems, Improves CRM Architecture, and Enhances Customer Experience The Situation SaskTel is a regional Canadian telecom operator offering a broad range of Voice, Broadband and IPTV services to over 1.4 million subscribers. Constrained by a
