Case Study

SAP Garden: Delivering a fan-first experience in merchandising and catering with a modern POS solution

SAP Garden: Delivering a fan-first experience in merchandising and catering with a modern POS solution

Pages 2 Pages

This customer story from SAP highlights how SAP Customer Checkout transformed operations at SAP Garden, a modern multi-sport venue in Munich. The challenge was to deliver a fan-first experience requiring streamlined merchandising and catering, along with modern features like cashless payments, mobile ordering, and loyalty programs, all integrated with their ERP backend. SAP Customer Checkout provided an innovative point-of-sale solution, enabling efficient handling of high transaction volumes. This ensured smooth service and positive fan feedback, enhancing game day experiences for up to 11,500 fans. The solution facilitated efficient inventory management and financial processes, demonstrating a commitment to uniting sports, talent, and technology. It showcases how a robust POS system can

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