BARRIE'S GARDEN CENTRE BARRIE'S GARDEN CENTRE Unlocking More Time For Customers Case StudyBACKGROUND For over 15 years, Barrie’s Garden Centre has been serving the home, garden and landscape needs of the local community. “Small enough to care but large enough to satisfy,” they put their customers experience first and are eager to continually deliver exceptional service. Understandably, they recognized that being preoccupied with ordering inventory was an obstacle to fully accomplishing this. RESULTS OVERVIEW THE CHALLENGE Barrie’s Garden Centre needed a strategy to efficiently order nursery products and hardgoods from all their wholesale suppliers that would be easy to implement and free them up to serve their customers better. A single online ordering process for all departments. Full or

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