Case Study
SaaS Core Metrics: A Framework for Measuring Product Success
SaaS Core Metrics: A Framework for Measuring Product SuccessIntroduction There are countless metrics that you can use to track product success, and it can be over- whelming to figure out the best place to start. The key is narrowing down your focus to the metrics that matter, and then making sure that your organization has a shared meaning of those metrics so that you’re all on the same page when it comes to building a great product. Data first, metrics second Although it may seem obvious, we think it’s still worth saying: your metrics won’t matter unless you have good data. If what you’re measuring is disorganized, untrustworthy, and only half of the picture, then it’s impossible to get an accurate reading on product performance. Bottom line: metrics are only as good