Case Study
Relationship-Driven Account Management
“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” STEPHEN COVEY If a quality client relationship is the structure, it’s built with trust and consistency – in communication, in execution and in respectful, productive interactions. These are all things we strongly value at Acceleration Partners and are attentive to on our client services team, especially when there’s a management transition on an account. One AP manager in particular had done an exceptional job overseeing a long-time client’s affiliate program. This client appreciated a high-level of detail and responsiveness in his communication with the manager and account team, which they delivered. As a result, the client tru