Case Study Healthcare Innovative healthcare solutions were the expertise of this specialty pharmaceutical company. But when it was time to better align business goals with the workforce, they came to BI WORLDWIDE. Challenge Reinforce and align employee efforts with the values and behaviors that support the business. Solution BI WORLDWIDE developed a program that gave employees and managers the power to reward and recognize each other. With both peer-to-peer and manager discretionary recognition capabilities at hand—along with sales contests—the workforce could better connect with the goals of the company. Program analysis demonstrated the relationship between employee satisfaction, the number of recognitions received and program rewards was strong. In addition, the program pr

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