Reducing Wait Times and Boosting Efficiency: How Nebraska Medicine Optimized Infusion Centers with iQueue
Reducing Wait Times and Boosting Efficiency: How Nebraska Medicine Optimized Infusion Centers with iQueue
2 PagesNebraska Medicine’s Fred & Pamela Buffett Cancer Center and Village Pointe Cancer Center implemented iQueue for Infusion Centers to streamline patient flow and improve chair utilization. The result was a significant reduction in wait times—28% at Village Pointe and 20% at Buffett—while maintaining or growing patient volumes without adding chairs. The infusion centers saw patient wait times drop to an average of 7-8 minutes, and completed patient volumes grew by 8%, enhancing both patient access and nursing workflows.
