UCHealth deployed iQueue for Infusion Centers to optimize scheduling and improve patient flow at its 28-chair infusion center. After achieving significant results, iQueue was expanded to six more centers, adding 104 chairs. As a result, UCHealth reduced peak-hour wait times by 33%, lowered average wait times by 15%, increased patient volumes by 14%, and cut overtime hours by 28%. These improvements helped manage capacity, reduce waiting room overflow, and enhance overall patient care

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