Rebuilding AEM to Optimize Customer Experience Creating a Consistent End User Experience About Panera Panera needed an expert team to rebuild and customize their content management system to fully support their business goals and deliver an outstanding user experience. We assessed Panera’s current system and discovered it was not following best practices for AEM or responsive design, nor was it reusable for Panera’s omni-channel vision. Using our extensive knowledge of AEM best practices, we developed a comprehensive strategy to rebuild a system that Panera could use to successfully drive their digital strategy forward to meet the needs of their stakeholders and the expectations of their customers. The most valuable asset on this project was the AEM expertise of the Blue Acorn iCi t

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