RBS: enabling people development using 360 degree feedback We’ve worked with RBS since 2009 when they undertook a wide-ranging search for a technology provider for a bespoke 360 degree feedback programme. Since then, we’ve become a long-standing strategic partner to RBS, supporting leadership and wider employee development across the bank. Case study SOLUTION Providing world-class feedback tools We created an entirely bespoke feedback platform for RBS. This was designed to fit their needs and to look and feel like an RBS ‘house’ tool Despite offering powerful functionality and complexity behind the scenes, the tool was very quick and intuitive for end users. With this in mind, the system sends out prompts asking people if they’ve yet created an action plan, how they’re progressi

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