Brighton & Hove City Council selected ETS in October 2017, choosing us to assist with the design and running of a 360 degree feedback programme for their top 100 managers. Challenge: Brighton & Hove City Council is in a period of sustained organisational change. As part of this, the council’s chief executive is driving a revitalised performance culture, keen for them to focus not just on what they do but, importantly, on how they do it. They recognised that 360 feedback as a tool is ideally suited to provide these kind of insights. So, having introduced a new behavioural framework, they sought out help to devise a 360 feedback programme that would measure how well managers are role-modelling the values and behaviours. Tracey Gibson, Lead Consultant – Learning & Organisation Develop

Join for free to read