Case study Open Access Training Case Study – QDP Services Background to the Organisation QDP Services is an independent supplier of questionnaire data processing services with approximately 30 staff based in Manchester. Their clients consist of 70 per cent of English Colleges and a growing number of UK schools. Participation in the Open Access training QDP Services staff attend Acas training sessions a couple of times a year. This case study is based on the Sick Note to Fit Note session attended by one of their staff in July 2010. The staff attended the training to improve her knowledge of Attendance/ absence management procedures. QDP Services as a small company cover sick pay at the discretion of their management team; however there are very few cases when sick pay is not paid. In

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