Case study An Acas project at Craven and Harrogate PCT to improve consultation, negotiation, and workplace relations This case study illustrates how Acas helped an NHS Trust improve the effectiveness of its negotiating and consultation committees 1 . The Challenge Craven and Harrogate and Rural District Primary Care Trust (PCT) was established in April 2002 through a merger of local NHS provider services. It employs around 700 staff and provides services to a population of 209,000 people across a large rural area. The PCT recognises a wide range of NHS unions. Following the merger, the HR department approached Acas, who helped the Trust to set up a Joint Negotiating and Consultation Committee (JNCC) which alternated between negotiation and consultation on a monthly basis. A new se

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