Case Study
Providing Rapid Contact Center Assistance during Disaster Relief
INDUSTRY SOLUTION PRODUCTS Healthcare Integrated Humanify™, Customer Care, and Technical Support Partnering with the Community: Providing Rapid Contact Center Assistance during Disaster Relief In early September 2013, residents of numerous counties in central and northern Colorado were victims of historic flooding, as more than half a year’s worth of rain fell in one three-day period. In response, the Red Cross opened shelters and mobilized s