Case Study

100% 3x volume Expedited service not dropped,

100% 3x volume Expedited service not dropped,

Pages 1 Pages

Spreading Holiday Cheer: A Large Apparel Retailer Attains Systems Reliability during Peak Seasons A large multi-brand apparel retailer, with over 300 locations nationwide as well as significant internet and catalog sales, had a yuletide dilemma. Between November and December, when its customers were in the shopping mood, standing with credit cards in one hand and the phone in the other, their calls were met with…nothing. The outdated system

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