Case Study

Providing a Seamless Cross-Marketing, Mobile Customer Care Experience

Providing a Seamless Cross-Marketing, Mobile Customer Care Experience

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The Business Challenge. Enable 800+ enterprises and 550+ mobile carriers around the globe to securely and intelligently personalize mobile communications for the omni-channel consumer across marketing and customer care interactions. The Solution. Security assessment of current state and provision of a maturity scorecard based on telecom and social media verticals. Results and Benefits. • Identified gaps in the organization’s risk and security program • Received a SWOT assessment from which an action plan was developed • Enabled new client acquisition through improved control documentation and execution Providing a Seamless Cross-Marketing, Mobile Customer Care Experience Success Story For more information visit www.unisys.com © 2017 Unisys Corporation. All rights reserved. Uni

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