Providing a Digital Customer Experience for 1.6 Million People in Costa Rica
Providing a Digital Customer Experience for 1.6 Million People in Costa Rica
1 PagesThe Business Challenge. Maintain market leadership in Costa Rica through continuous innovation in service excellence. The Solution. Unisys ClearPath Forward TM technology and services, SFB core banking and Transaction Manager retail banking applications, EMC high-end storage, and integration of ~100 servers and various banking applications. Results and Benefits. • Gained market leadership by providing reliable transactions and continuous service improvement • Achieved a networked environment where individual applications can be modernized over time to improve efficiency • Managed to provide services aligned to differing needs of government and commercial customers • Improved security and IT risk management, adding security to older applications without inbuilt security Providing a
