Towne Properties, the fifth-largest privately held property management firm in the U.S., implemented Square 9 Softworks' ECM solution to streamline document management across its accounting, payroll, and operations departments. Managing nearly 800 sets of books, the company faced inefficiencies with manual processes and email-based document sharing. Square 9's intuitive platform enabled searchable archives for bank statements, meeting financials, and agreements, cutting process times by half and improving customer relationships. The cloud migration further simplified access, and the staff praised Square 9’s ease of use, technical support, and cost-effectiveness, driving significant operational improvements.

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