Covenant Village, a senior living community, overcame challenges with a rigid, outdated information management system by adopting Square 9 Softworks. The customizable and scalable platform, introduced through Sharp, streamlined processes like accounts payable and multi-level approvals. Square 9’s TransformAI improved document capture accuracy, saving significant time and reducing errors. Future plans to implement web forms aim to further digitize HR processes and eliminate paper reliance. The seamless implementation and enhanced efficiency have empowered Covenant Village to focus on its mission of compassionate care while optimizing operations.

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