The St. Clair Region Conservation Authority, responsible for managing water and natural resources, faced challenges with an overwhelming amount of paper documents, including planning and regulation records dating back to the 1960s. After switching from a previous solution that required excessive resources, they adopted Square 9 Softworks' ECM system. This streamlined their document management, enabling digital storage via GlobalSearch and improved workflow automation. The solution also simplified payment processes and data entry for financial staff, leading to time savings and increased efficiency. The ease of implementation and responsive support were key benefits.

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