Priority Health Integrated with not-for-profit Spectrum Health System Customer Success Story Priority Health and GuidingCare® Team Up To Ease Preauthorization Pain Points Call it a win-win-win. The GuidingCare team and its customer, Priority Health, successfully collaborated on a project to address a pain point for providers who seek preauthorizations for healthcare on behalf of Priority Health plan members. These queries can add up to as many as 3,500 preauthorization requests every week, considering that Priority Health and its parent organization, Spectrum Health, serve approximately 1 million health plan members and represent 97% of Michigan’s primary care practices as an integrated health system. They also represent 96% of the state’s hospitals. This successful partnership began

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