HealthRules® Payer Case Study Community Health Options 1 | Community Health Options Case Study Provider-owned and community-based payers must appeal to various stakeholders, from Millennial and Baby Boomer consumers demanding a digital experience to employer groups looking to reduce costs while managing the delicate relationship with providers. Community Health Option’s (CHO) mission is to partner with its members and providers to offer meaningful, affordable health benefits that promote wellness and produce better health outcomes. Key to its approach is having a robust provider network and the flexibility to work with members, clients and businesses in ways tailored to meet their demands. CHO purposefully built critical infrastructure from the ground up, managing claims, uti

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