The Challenge An iconic institution in Ireland’s healthcare system, home to pioneering treatments and a progressive approach to patient care. With 4,000 staff and 820 beds, it’s on the frontline of services, providing emergency and acute care services across 54 medical specialities. Like many state-funded hospitals, the challenge is maintaining the highest standards of clinical care within fi nancial constraints. For the Director of ICT, the goal is to better enable ‘white coats’ – clinicians, nurses, doctors – and help them do their jobs more effi ciently. A crucial part of this is replacing ineffi cient paper-based processes. Forms generated at the point of patient care in one part of the hospital, need to be accessed by administration in another. Like any manual process

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