Home

Case Study

Premier Diversified Insurance and Financial Services Giant Ensures More Web Sales with Cobrowse, Chat, and Click to Call

Premier Diversified Insurance and Financial Services Giant Ensures More Web Sales with Cobrowse, Chat, and Click to Call

eGain
Pages 1 Pages

Company This membership-based organization was founded over eighty years ago. It now employs more than twenty thousand people, manages over $150 billion in assets, and provides home, life, and auto insurance, banking, and financial planning services to over eight million members worldwide. Challenge When the company moved more business online, abandonment rates for online transactions were very high. Members were getting confused by a bus

Join for free to read

You Might Also Like


Click To Chat
Case Study Click To Chat
Etech Global Services

Cloud Solutions for Financial Services
Ebook Cloud Solutions for Financial Services
AWS (Amazon Web Services)

ECSI Realizes Exceptional Gains with NICE inContact Advanced Chat and Cobrowse for CXone
Case Study ECSI Realizes Exceptional Gains with NICE inContact Advanced…
NICE inContact

SNOWFLAKE MARKETPLACE GUIDE: FINANCIAL SERVICES
Guide SNOWFLAKE MARKETPLACE GUIDE: FINANCIAL SERVICES
Snowflake

More from eGain


Insurance Email
Case Study Insurance Email
eGain

Health Hub
Case Study Health Hub
eGain

A Leading American Direct Banking and Payment Services Company Uses Email Management to Smooth Out Bumps in Online Customer Service
Case Study A Leading American Direct Banking and Payment Services Company…
eGain

Vodafone Portugal Is Improving The Customer Experience With Unified And Easy-To-Use Online Channels
Case Study Vodafone Portugal Is Improving The Customer Experience With…
eGain
© 2025 Contentree.  All Rights Reserved   |   Privacy and Cookies   |   Legal   |   Do not sell my info