Case Study

Insurance Email

Insurance Email

Pages 1 Pages

COMPANY PROFILE This Fortune 500 company is one of America’s largest personal lines insurers, employing over 70,000 people who provide property, home, life, and casualty insurance, as well as retirement planning and financial management services for over 15 million customers. Founded during the Great Depression, it maintains a reputation for taking good care of its customers. CHALLENGE Massive inbound email volumes presented challenges. Th

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