Case Study
A Leading American Direct Banking and Payment Services Company Uses Email Management to Smooth Out Bumps in Online Customer Service
A Leading American Direct Banking and Payment Services Company Uses Email Management to Smooth Out Bumps in Online Customer Service
COMPANY This company is one of the most recognized brands in US financial services, operating one of the largest credit card networks. They also offer student loans, savings, CDs, and money market accounts to customers in almost 200 countries. More customers carry their credit card than any other, and the company also operates one of the largest automatic teller machine (ATM) networks in the world, supported by a round-the-clock customer