Case Study

Predicting order cancellations for a leading Online Furniture Retailer

Predicting order cancellations for a leading Online Furniture Retailer

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CASE STUDY “mAdvisor allowed us to build and deploy a prediction use case in 4 weeks that would have taken us at least 3 months. ML compo- nents, including automated pattern discovery and automated prediction, are very powerful and easy to use.” - Product Head Predicting order cancellations for a leading Online Furniture Retailer Summar y The client is among the leading online furniture and home decor marketplace, with a well accomplished business across multiple markets. Challenge Finding enough time for business expansion while handling everyday operations like order-processing, tracking and order cancellations was a major challenge of the business. The client faced a cancellation rate of 17.8% of all orders, wherein 18.5% of revenue loss, equating to $10M of revenue losses

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