TIBCO Success Story: PostNL Business Challenge To transform from a traditional mail business into a logistics e-commerce service provider, PostNL needed to continuously improve, respond to daily customer feedback, and develop innovative new services to expand its core competencies. Transformation With a new, modern TIBCO cloud-native architecture, the logistics giant is now digitizing manual processes, creating new features and capabilities, and meeting the increasing e-commerce delivery demands of customers like Amazon.com. PostNL Sends New Innovative Services to People and Businesses 300% Faster feature development ENDLESS Improvement 0 Downtime A major mail, parcel, and e-commerce corporation—and the largest logistics provider in the Netherlands—PostNL’s dense networks in the

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