Case Study
Popular Casual Dining Company Onboards 8,600 Suppliers with Direct Commerce
A food service company, which operates near- ly 1,500 popular restaurant locations in the U.S. and 20 other countries, hired Direct Commerce in 2012 to automate invoice processing in ways that other source-to-pay (S2P) providers couldn’t. To solve for the complexities of a supply chain that consisted of so many separate locations dealing with so many local and regional suppliers, the initial deployment included an intuitive, web-hosted portal that gave each restaurant manager the ability to: • Submit invoices and check their status • Update invoices as needed • Adapt to each supplier’s unique product codes • Gain more insight into inventory needs In just a few short months, the food service company created a far more efficient supply chain and reduced invoice processing time by an