Case Study
Major Defense Contractor Obliterates 95% of Paper Invoices
One of the world’s largest defense and aerospace companies (with more than 500 locations and $54 billion in revenue) operates multiple corporate divisions—each with its own unique and sophisticated source-to-pay (S2P) business rules. Before partnering with Direct Commerce, the company processed hundreds of thousands of paper invoices each year, representing millions of transactions. The company tried Evaluated Receipt Settlement (ERS) and scanning solutions but got resistance from suppliers and was frustrated by the lack of information about shipments, invoice status, freight, and taxes. After completing an in-depth RFP process, the company hired Direct Commerce to implement a comprehensive eInvoicing solution. The Direct Commerce eInvoicing solution achieved a 98% supplier p