CASE STUDY POLICY ADMINISTRATION SOLUTIONS BUSINESS REQUIREMENTS A U.S. based Excess & Surplus Lines insurance carrier was using various Excel and Access based systems for all its administrative functions, including clearance, underwriting, claims management, issuance and billings. The hodgepodge of systems being used were inefficient and could not keep up with the growing business need for consistent and reliable data. As a provider of commercial property, casualty, healthcare, professional liability, executive and professional lines for customers worldwide, the carrier required a single system to improve underwriting and claim operations and enable effective actuarial analysis. After a year of engagement with an IT consulting firm, the implementation of the carrier’s commercial-of

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