Case Study
Phone and email support, escalation handling
Call Us Now +359 (2) 462 00 00 www.60k.com info@60k.bg © 2018 60K Ltd. All Rights Reserved. • Provide high level Customer Service support through phone calls and emails. • Exceed customers‘ expectations on markets of The United Kingdom, Germany and The United States. • Deliver quality not only by fulfilling the contract agreed levels but constantly improving skills and competences by regular and ad-hoc development sessions and programs. • Pursue constant optimization of products and policies through regular interactions with the Client. Our company LE signed a contract with 60K on April 3, 2014, when it was the first time to cooperate. Prior to a contact with a call center company in India, but the service quality is not good enough, eventually we had to terminate the contr