Case Study
Handle all customer queries via phone and email
Call Us Now +359 (2) 462 00 00 www.60k.com info@60k.bg © 2018 60K Ltd. All Rights Reserved. • Provide customers with service over the phone and via email that covers a wide range of topics • Offering the customers various communication channels • Being there for all their customers even during the busiest periods for the retail business • Improve retail agents’ knowledge and reduce contacts “Having worked with 60k International Contact Centre for a few years, they’re exceptionally adaptable to the needs of the business. The customer is their main focus and they consistently deliver excellent customer service. The whole team, from agents to management are so professional and friendly – effortlessly making the working relationship a personal one.” Beth Parrish, Contact Centr