Phone, email and social media support, event listings, C2C, B2C and Fulfilment escalation handling
Phone, email and social media support, event listings, C2C, B2C and Fulfilment escalation handling
1 PagesCall Us Now +359 (2) 462 00 00 www.60k.com info@60k.bg © 2018 60K Ltd. All Rights Reserved. • Provide high level Customer Service support through phone calls, emails and social media. • Exceed customers‘ expectations on markets of The United Kingdom, Germany, France, The Netherlands, Spain, Italy, Sweden, Finland and South Africa. • Deliver quality not only by fulfilling the contract agreed levels but constantly improving skills and competences by regular and ad-hoc development sessions and programs. • Provide fast, accurate and responsible decisions on the escalations channels – C2C, B2C and Fulfilment. • 21 agents including English, German, French, Dutch, Spanish, Italian and Swedish speakers serving the dedicated channels. • Hours of operation 10:00-22:00m (CET+1), Monda
