CASE STUDY PARK VIEW FEDERAL CREDIT UNION IMPROVES EFFICIENCY WITH UNITRI SERVICE BUREAU BACKGROUND Park View Federal Credit Union is based in Harrisonburg, VA and serves nearly 11,000 members through five branch locations. Founded in 1969 to serve the local Mennonite community, Park View’s field of membership now includes all Christian churches in Harrisonburg and Rockingham County, along with numerous select employee groups, colleges, and schools. Park View went live with Wescom Resources Group’s UNITRI Service Bureau in July 2017. CHALLENGES A Diverse, Young Membership: Boasting a median member age well below industry average, Park View sought to expand its digital offerings to better serve its millennial and Gen Y members. Stringent Disaster Recovery Requirements: Park View

Join for free to read