Case Study

Riverland Federal Credit Union Goes Virtual And Reduces Costs With WRG

Riverland Federal Credit Union Goes Virtual And Reduces Costs With WRG

CASE STUDY RIVERLAND FEDERAL CREDIT UNION GOES VIRTUAL AND REDUCES COSTS WITH WRG BACKGROUND Based in New Orleans, LA, RiverLand Federal Credit Union serves 14,682 members along the Gulf Coast of Louisiana, Mississippi, and Texas. Founded in 1978, RiverLand serves the employees of energy company Entergy and other select employer groups (SEGs) through its eight branches, most located at or near Entergy facilities. RiverLand has been a Wescom Resources Group (WRG) client since 2010. Today, it uses WRG’s Symmetry eBanking suite of mobile and online banking solutions. CHALLENGES Member Convenience: A key goal for RiverLand was to offer members the ability to access their accounts remotely, conveniently, at any time, and from any location. Rising Costs: Like many financial institutions, R

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