PANGBORN MEMORIAL AIRPORT (EAT) CASE STUDY PAY STATION SPACES 300 AUTOMATED SITUATION • Since the Pangborn Airport had less than ten daily flights, it needed an additional revenue enhancement with paid parking. The management team was looking for a company that could provide an innovative automated solution that fit their customer service needs while enhancing revenue. • Customers were being charged for parking via a pre-paid envelope system which created a significant amount of work for the airport staff to ensure compliance, collect the parking revenue, and audit the process. • New revenue control equipment was required to implement variable parking rates and separate the parking zones. APPROACH • Replaced the envelope system with a pay-by-space solution where parking stalls

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