CASE STUDY RAPID CITY REGIONAL AIRPORT Since Republic initiated service in Rapid City, our parking lot revenues have grown by an average of thirty-four percent. Republic has been willing to work as a partner with the airport and has been responsive to all of our concerns. We have been pleased with the service they have provided over the past two and a half years. Patrick Dame, C.M., Executive Director RAPID CITY, SD SPACES 1,028 AIRPORT AUTOMATED ABOVE GROUND SITUATION • PARCS equipment was old, unreliable, and difficult to repair. • Employee parking infrastructure was cumbersome and unsustainable. • Signage in and around the parking lot was confusing, weathered, and outdated. • Previous operator had failed to meet the airport’s exceptional customer service standard

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