COLUMBIA METROPOLITAN AIRPORT (CAE) CASE STUDY SITUATION • The previous equipment vendor stopped supporting the facility’s technological infrastructure. • Parking revenue was not being maximized due to a lack of controls. • Parking search times were high, leading to on-site congestion and heightened carbon emissions. APPROACH • Procured and installed new PARCS and HUB DATAPARK equipment. • Introduced a new automatic vehicle identification (AVI) system to facilitate seamless ingress and egress. • Used AVI to establish an additional payment option for Preferred Parking Program customers. • Introduced new wayfinding and space count systems to direct customers to the spaces closest to their destinations. • Developed and implemented more robust revenue control procedures and operationa

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