A fast-growing consumer finance company struggling with stability, security, and tracking issues in its legacy loan servicing and collections platform partnered with Conduent to modernize operations and enable scalable growth. Conduent implemented a new loan and lease servicing system within three months, supported by dedicated analysts, IT specialists, and 24/7 staffing. The solution allowed rapid integration of new loan portfolios, fueling 475 percent growth in the client’s loan portfolio within five years, achieving full ROI in three years, and advancing its position in the auto finance market. The partnership has endured for over 20 years, demonstrating long-term value.

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