Case Study

A DIGITAL TRANSFORMATION WITH A DRAMATIC BOOST TO PRODUCTIVITY

A DIGITAL TRANSFORMATION WITH A DRAMATIC BOOST TO PRODUCTIVITY

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A DIGITAL TRANSFORMATION WITH A DRAMATIC BOOST TO PRODUCTIVITY About NeoBPO Servicos de Processos de Negocio NeoBPO Servicos de Processos de Negocio (NBPO) is one of the largest business process outsourcers in Latin America, providing innovative and customized solutions to some of Brazil’s leading companies. NeoBPO offers a robust portfolio of technology and services, with a specialization in the creation of digital products and customer service. NeoBPO has offices in five Brazilian states, with 11 operational units and over 14,600 employees. It operates 24-hour contact centers in São Paulo, Rio de Janeiro, Ceará, and Paraná. The Goal NeoBPO sees its mission as bringing creativity, technology and focus on consumer experience to all its projects. With digital transformation

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