TCM GROUP resolution redefined TCM Group, Unit 235, Business Design Centre, 52 Upper Street, London, N1 0QH t: 020 7404 7011 | f: 020 7404 7012 | info@thetcmgroup.com | www.thetcmgroup.com The TCM Group is the trading name of Total Conflict Management Ltd (registered in England & Wales 4237876) TCM CASE STUDY Organisation wide change at Dimensions Over the years, Dimensions has absorbed via TUPE multiple NHS departments and care charities to create the organisation we know today. The acquisition of multiple contractual arrangements meant a significant amount of variation between employees’ contracts and benefits. One of the outcomes was a cause of conflict and discord between teams within the organisation as well as confusion for service users. Dimensions needed to implement the ne

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