TCM GROUP resolution redefined TCM Group, Unit 235, Business Design Centre, 52 Upper Street, London, N1 0QH t: 020 7404 7011 | f: 020 7404 7012 | info@thetcmgroup.com | www.thetcmgroup.com The TCM Group is the trading name of Total Conflict Management Ltd (registered in England & Wales 4237876) TCM CASE STUDY How TCM helped Simplyhealth With 140 years in business and 3 million customers, Simplyhealth has amassed an extraordinary wealth of expertise in the health insurance industry. It is an organisation committed to constantly evolving to improve the way it does business. And it applies the same principle to its internal structures. Angela Presland, HR Employee Resourcing and Relations Manager at Simplyhealth, found that although the organisation’s employee relations were very goo

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